McCarthy Group | Customer Services

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Customer Services

Our in house dedicated customer service team is here to support you
and sets us apart from other distribution companies.

We have an exceptional on time in full (OTIF) delivery performance which we report on monthly.
If for any reason there is an occasional problem, our team will keep you informed until resolution – updating you throughout the process.

Regular structured review meetings are set up to discuss performance and ongoing improvements to benefit both parties.
They will also train and support you in the use of our online booking system.